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CBT

CBT: CONFIDENCE BRAKE TECHNOLOGY

At FFWD Wheels we are constantly working on improvement of our products. In this process of product deve- lopment we learned that the combination of compounds will make the difference between good or great. As techniques develop quickly it remains a continuous process at FFWD Wheels!

FFWD Wheels applies three different brake track layers depending on the type of rim or type of use.

CBT BBS
All FFWD tubular (road) rims have a Basalt brake surface (BBS). Reducing heat production and improving brake performance in combination with the supplied SwissStop black prince brake pads.

CBT 1.5
Based on 1.5k CARBON structure in combination with High TG Custom Compound Resin. Increasing braking power by 30% in all conditions, more durable and doesn’t make noise while braking.

CBT 3H
The F3R FCC has an exclusive brake surface. Mixing three different composites and a copper layer with a High TG Resin enables fast heat reduction and high brake efficiency. Durable and capable of higher tire pressure.

Back to home > Service > FAQ

faq

If you don't find the answere to your question, please don't hesitate to contact us.

01 General

What is covered under the FFWD warranty?

FFWD Wheels offers a standard 2 year warranty with the option to add another year if you register your wheels as first owner.

A complete overview of the FFWD Warranty Policy can be read in this document!

FFWD_WarrantyPolicy

What is DARC technology?

The FFWD DARC profile is the rim shape that make FFWD wheels more aerodynamic by reducing drag. This profile is features on all rims from 45mm and above (F4, F6 and F9).

Read more about this in this story!

Tell me about the braking performance on carbon?

The braking performance on carbon has improved tremendously over the last years. The brake layers of FFWD carbon rims have evolved into high-tech layers with great performance. Together with the evolvement of brake pads the brake performance is nowadays almost equal to aluminium in both wet conditions as on descents.

Read more about our different brake layer technologies in this story!

Did I just see a FFWD bike?

IMG_3351

Yes, that might be possible!

FFWD has produced some frames for road and track. These have been used for promotion and support of a few FFWD ambassadors.

What does Hand Built in Holland really mean?

Please read our story about how we build all wheels by hand in Zwolle, The Netherlands!

WHAT IS CRASH REPLACEMENT POLICY (CRP) AND HOW DOES IT WORK?

In case of bad luck, FFWD supports you by offering replacement rims for half the regular price. This is on top of the 2-year warranty if you have registered your wheels as first owner.

When sending the broken wheel(s) to us we will rebuild them with te old hub, a new rim and new spokes. The rim will be charged at half the regular price of a new rim and in addition we charge 50 Euro for spokes and labor. For the latest CRP price of your wheel, please contact service@ffwd.com

You can send the wheel(s) to our service department in The Netherlands by completing the form on our website; www.ffwd.com/service

WHERE DO I FIND FFWD CLOTHING?

As we are all passionate about cycling at FFWD Wheels we care about high quality clothing!

For this reason we offer a FFWD cycling kit and other items. These can be found and ordered through our webshop!

FFWD_wheels_kit_Insta

02 Wheels

How to mount tires on FFWD tubeless ready wheels?

RIDING WITH TUBELESS TIRES OFFERS SEVERAL ADVANTAGES OVER THE STANDARD TIRE WITH INNER TUBE COMBINATION.

THINK ABOUT PUNCTURE PROTECTION, LOWER TIRE PRESSURES AND LESS ROLLING RESISTANCE.

INSTALLATION OF THE TUBELESS SYSTEM WITH USE OFTUBELESS SEALANT IS MANDATORY!

In order to make the best use of your tubeless wheels please follow our instructions and recommendations.

    • Clean the rim bed with degreaser before applying the tubeless tape
    • Apply the tubeless rim tape to the complete rim and make sure the beginning and end of the tape overlap 10cm to 15cm
    • Make sure the tubeless tape is pressed to the rim bed firmly
    • Make a small hole in the tubeless tape at the valve hole (preferably with the tip of a sharp pair of scissors)
    • Place the tubeless valve in the rim and make sure the o-ring covers the valve hole on the outside of the rim
    • Mount the tubeless tire(s) as per instructions of the tire manufacturer (do not use metal tools to mount the tire in order not to damage the rim)
    • Fill the tubeless tire(s) with tubeless sealant (THIS STEP IS MANDATORY) as per instructions of the sealant manufacturer
    • Make sure the sealant is evenly divided within the tubeless tire
    • Inflate the tire taking the maximum inflation of 8.5 bar (123 psi) for the rims in consideration (if the tire has a lower maximum tire pressure please take this in consideration)
    • Check if the tire is placed correctly and follows the rim profile
    • Reduce tire pressure to your preferred riding pressure

WARNING:

NOT FOLLOWING THESE INSTRUCTIONS CAN CAUSESERIOUS INJURY TO THE USER OR DAMAGE TO THE PRODUCTAND WILL VOID THE FAST FORWARD WHEELS WARRANTY!

How to mount a tubular tire?

FFWD Wheels does not recommend the use of adhesive rim tape for mounting tubular tires. Tubular tires are best fitted to the rim when glued with specific glue for carbon rims.

NEVER sand a carbon rim!!
NEVER use a metal tool to mount the tire!!

  • Before glueing it’s recommended to form the tire a few hours by putting it on the rim at working pressure
  • Clean the carbon rim with benzene
  • Apply first layer of glue on the rim and let this dry out completely (preferably 24hrs)
  • Apply a second layer of glue on the rim and a first layer of glue on the tire
  • Leave both to dry for 10 minutes
  • Mount the tubular tire on the rim and center it
  • Inflate the tubular tire to 8 bar and leave it to dry for 24 hours

How do I recognize a fake FFWD wheel?

Unfortunately there are fake FFWD wheels being offered. We are aware of this and do our best to stop this.
You can check a few things to determine if it concern official FFWD wheels:
– FFWD wheels have a serial number at the valve hole
– FFWD wheels are build with 3 hub options produced by DT Swiss (FFWD, DT240 or DT180)

Wheels without serial number at the valve hole, with other brand of hubs are most likely not an original FFWD Wheel product. If you have any doubts please contact us to be sure!

Remember that in most cases when something seems too good to be true, it usually is!

Buying fake products is not only dangerous but illegal as well.

ARE FFWD WHEELS SHIMANO 11 SPEED COMPATIBLE?

For those riding 10 speed compatible FFWD Wheels wanting to upgrade to Shimano 11 speed, FFWD Wheels offers 11 speed upgrade kits for both the FFWD hubs and the DT Swiss hubs.

 

FFWD hubs from 2011 (see picture) and onwards can be upgraded to 11 speed. The 2011 FFWD hub is shown on the picture below. DT Swiss hubs are always upgradable from 10 to 11 speed.

FFWD2011_R

You can find the spare parts in our webshop!

 

CAN I USE THE FFWD CARBON SPECIFIC BRAKE PADS FOR MY ALLOY RIMS AS WELL?

No, you should not use brake pads for carbon rims on alloy rims!

The FFWD brake pads by Swissstop are developed and intended for use on carbon rims. When using these pads on alloy rims you get little pieces of alloy in the brake pads which will cause damage when using carbon rims again. The use of brakes pads on FFWD carbon wheels which have been used on alloy brake surface before will void any warranty claims.

03 Hubs

Which version of FFWD hub do I have?

Check this document to see the different FFWD hub options and their compatibility!

 

FFWD_HubHistory

 

Which hub option should I choose?

FFWD by DT Swiss
The best hubs based on price and quality. High-end hubs with the least rolling resistance keep on going when you give them a spin.

DT240
These hubs are derived from its MTB version with a closed bearing sealing that offers many kilometers of service free riding.

DT180
High-end hubs fitted with Ceramic bearings and a carbon hub shell eliminating those final grams off your bike.

04 Rims

Can I choose a custom logo color?

We don’t offer other logo colors outside the standard options as mentioned with each model!

The FFWD logo on our rims is underneath a clear coating which means they will last forever. This process is time consuming and therefore not possible to customize. If you have seen different colors in the past it can be from a special which we did for a bike brand, a team or a limited edition.

How to clean my brake surface?

If you want to clean your carbon or alloy brake surface without harming the material of the rim or influence the braking performance we recommend to clean your rims with Acetone.

How to remove glue from my tubular wheels?

You can use a solvent like benzene (white spirit) to get the glue off. But if it is not much then you can glue the new tire on top of the ‘old’ glue. This will soften up when it comes in contact with the new glue.

NEVER use a sharp or hard tool to scrape off the glue. You could damage the carbon rim and endanger the structural integrity.

05 Spokes

Which spokes does FFWD use?

Only DT Swiss Aerolite and Sapim CX-Ray spokes are used to build FFWD wheels. Both of them are pretty much identical.
Aero, strong, durable and very lightweight.

Which spoke tension is used?

Front wheel is pre-tensioned with 90/100kgF in each spoke.

Rear wheel is pre-tensioned with 110/120kgF Drive side.

Rear wheel (NDS) and Front disc wheel (DS) tension will vary based on hub selection and necessary tension to bring the wheel into dish.

(The old F2R wheels are set up with 10kgF less for both the front and rear wheel)

Important note: each spoke should have the same tension.

What kind of nipples are used?

We use brass nipples on all our laced wheels as part of our ‘no-headache’ approach. It is such a small weight difference (around 28g per set) that we rather lace an easy serviceable wheel. Alloy nipples don’t offer the serviceability like brass nipples do.