Buying your wheels directly from the factory has some benefits; we offer a standard two year warranty but with an additional year after registration. A crash replacement policy you hope not to use but in case you do we have you covered. We ship all wheels free of charge around the world and offer a 100 day trial period with full refund if for some reason you are not happy with the wheels. And most importantly you can call yourself part of TeamFFWD!
Do you have a question? Do you need an experts’ opinion? Are you looking for technical assistance?
Contact FFWD by WhatsApp 0031-6-58731830
Monday to Friday between 8.00 and 19.00 CET
AND on Saturday’s between 9.00 and 13.00 CET
We will respond to your message as soon as possible but it might be we are riding our bike and it takes a bit longer. The number will be open for WhatsApp or text messages only, not for (live) conversations.
Three year warranty
100 day trial
3 year warranty?
The standard warranty is set at two years, but we offer more for all FFWD riders that register their precious wheels with us and put an additional year on top of the standard warranty! Besides the extra warranty, a registration with FFWD also makes you part of the TeamFFWD community and we will inform you on the latest news and special introductions and offers!